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Use the Fix It tool to diagnose and fix Skype audio and video problems.

If you can hear your own voice in the recording, it means that your audio devices are working well and you’re ready to make that call.īut what do you do if you can’t hear anything? Well here’s more:

The sound test will ask you to speak and later on, it’ll play your message back to you.

You can also search for it just by typing “echo” in the search box.

In your Skype Contact list, look for Echo / Sound Test Service or Skype Test Call (echo123).

Check if the devices’ mute button isn’t clicked or switched to it.

Make sure that your microphone and speakers are plugged in.

Check first to prevent some common Skype audio problems with the following steps: Your audio devices could be complete and your internet connection could be working fine but even though everything’s ready, don’t get too confident yet to start a Skype call.